Privacy Policy
Information Collected
A caller may provide a name, telephone number, property location and details about a septic backup. Technical records may include ordinary device and usage information when the website is accessed.
Use of Information
Contact and property details are used to respond to service needs and help a restoration provider assess the reported damage. Usage information may support site operation, security and performance measurement.
Sharing
Information relevant to a cleanup call may be shared with a service provider that handles the work. Data may also be disclosed when law requires it or when needed to protect the service from misuse.
Retention
Records are kept as needed for operational, legal and accounting purposes, then removed or deidentified when no longer needed. Retention may differ by record type and legal obligation.
Security
Reasonable administrative and technical measures are used to protect information. No method of storage or transmission removes every risk.
Choices
A caller can limit information shared by phone, although a service provider needs enough property detail to evaluate a job. Browser controls may limit cookies and similar technology.
Questions and Changes
Call (888) 365-1450 with privacy questions. This policy may change when practices or legal requirements change; the posted version governs subsequent use.